Station Staff wanna be needs help

37401 · 20th May 2009, 21:06

Hi all

I leave School VERY VERY soon (thank god) and i want to go get a job in the rail industry, im predicted to get C's all round and when i leave i want to work on the station, so im pleading with you do you know of any Jobs in the West Midlands that involve being on the station, i dont mind what i do on the station (not cleaning though) weather it be Dispatch, Helping coustomers or just walking about making sure its all tickity boo :d

I WOULD be willing to travel out of the Mindlands but only as far as Crewe-Derby-Shrewsbury etc..

who ever points out a job i PROMISE you'll get immunity when you visit the stations (so no hassle off other staff

)

Thanks in advance

Victorialine67

Bayum · 20th May 2009, 21:20

I'm pretty sure people shouldn't be hassled on stations anyways...

And C's at? GCSE?

A Level??

Do you have any disability that may cause harm or put other people in danger, or render yourself helpless and unable to help a customer in event of an accident/emergency ?

90019 · 20th May 2009, 21:42

Quote:

Originally Posted by Bayum

And C's at? GCSE? A Level??

I think it's GCSEs, judging by his age.

Bayum · 20th May 2009, 21:45

Quote:

Originally Posted by 90019

I think it's GCSEs, judging by his age.

I don't usually look at userprofiles anyways, so I wouldn't have caught that!

Mintona · 20th May 2009, 22:10

Quote:

Originally Posted by 90019

I think it's GCSEs, judging by his age.

SATs seem more likely IMO

devon_metro · 20th May 2009, 22:12

Dispatch is safety critical so probably 18yo.

Not many jobs on the railways at 16. My advice, get some qualifications ready for when you are 18 leaving you something to fall back on.

ChrisTheRef · 20th May 2009, 22:34

Ok guys, same question, replace GCSE with A Level, replace Cs with As and Bs *rolls eyes* and replace West Midlands with Liverpool.

Any ideas?

Ben · 20th May 2009, 22:36

Quote:

Originally Posted by ChrisTheRef

Ok guys, same question, replace GCSE with A Level, replace Cs with As and Bs *rolls eyes* and replace West Midlands with Liverpool.

Any ideas?

Lot more chance of it, presume your 18/very close to it?

Mintona · 20th May 2009, 23:15

Quote:

Originally Posted by ChrisTheRef

Ok guys, same question, replace GCSE with A Level, replace Cs with As and Bs *rolls eyes* and replace West Midlands with Liverpool.

Any ideas?

I believe there is a vacancy with Northern at Manchester Oxford Road at the moment, but that may be too far away. Best keep your eyes on www.northernrail.org and see what comes up, I'll let you know if I hear anything.

16CSVT2700 · 21st May 2009, 00:18

Safety Critical work i.e Dispatch and most platform staff are 18+ age limit.
Better to go to college or study A levels for a higher chance of getting shortlisted.
It took me 3 years to get onto the railway since I first applied in 2006. Patience and perseverance is key.

First class · 21st May 2009, 06:47

Honest advice here, and I started on the railway at 15, even though it was just a "school liason officer".

First of, qualifications. Not a big requirement. GCSEs are more than adequate, particularly A*-C. Seeing a customer service NVQ would always be a good start though. Even if you don't do so well, as long as you make it clear you're willing to work towards qualifications/attend Union Learning courses, that shows real enthusiasm.

The problem with the railway is that your unlikely, if at all, going to get a job unless you have had customer facing/problem solving/communication experience- regardless of age or qualification. You're working in a pretty unique environment on a day to day basis so it's essential you know what you're doing- especially in Safety Critical positions.

As we have some younger members here on the forum, I'll sort of give you guidance towards age and restrictions, (at least on Merseyrail, generally same sort of level throughout though).

At 16:
Station Assistant - (barrier line, getting ramp for wheelchairs, making annoucements, cleaning). You will (MUST) not dispatch trains, work nights or handle cash.
Within Merseyrail there is no other position you could fill unless you wanted a low-level desk job, (secutary or similar), in Rail House HQ.

At 18:
Station Retailer: Sell tickets, clean station, (litterpicks, vomit, urine etc), give a good level of customer service and assist disabled passengers, e.g. with ramp etc...

Ticket Inspector: (RPI). Very unlikely to be taken on until mid 20s, but officially it is possible to be taken on at 18. Penalty fares, checking tickets onboard trains, static at stations. Also providing assistance during busy times at main stations.

Guard (not Conductor) Merseyrail only have guards, there is no contractual requirement for any revenue duties to be taken out, and from next week when the PF area is extended in Cheshire, no ticket checks etc will take place by guards. You will be expected to keep the train tidy, open/close doors and assist in an emergency.

They're the main jobs- you're probably not going to come onto the railway as anything else at first.

Notice, however, that cleaning/tidying is a part of all the jobs.

Most railway employers now specify that you must live within 30mins of your home station, that meaning the station you would normally be rostered to work. Therefore someone in Liverpool applying for a job in Manchester would be rejected immidiately.

37401 · 21st May 2009, 08:07

Quote:

Originally Posted by Bayum

I'm pretty sure people shouldn't be hassled on stations anyways...

And C's at? GCSE?

A Level??

Do you have any disability that may cause harm or put other people in danger, or render yourself helpless and unable to help a customer in event of an accident/emergency ?

Yes its C at GCSE level

Nope i dont have any disabillitys

**Mojo** · 22nd May 2009, 20:14

CrossCountry have casual and full-time roles at New Street advertised on their website.

SuperVoyager · 22nd May 2009, 20:19

Quote:

Originally Posted by Ben

Lot more chance of it, presume your 18/very close to it?

No he is 15

43034 The Black Horse · 22nd May 2009, 20:33

Quote:

Originally Posted by Victorialine67

Hi all

I leave School VERY VERY soon (thank god) and i want to go get a job in the rail industry, im predicted to get C's all round and when i leave i want to work on the station, so im pleading with you do you know of any Jobs in the West Midlands that involve being on the station, i dont mind what i do on the station (not cleaning though) weather it be Dispatch, Helping coustomers or just walking about making sure its all tickity boo :d

I WOULD be willing to travel out of the Mindlands but only as far as Crewe-Derby-Shrewsbury etc..

who ever points out a job i PROMISE you'll get immunity when you visit the stations (so no hassle off other staff

)

Thanks in advance

Victorialine67

I personally would invest in a spell checker first and know when to use whether or weather

20th May 2009, 21:06	#1
37401 Bodysnatcher Posts a bit too much... Join Date: 12 Nov 2008 Location: Birmingham Posts: 3,298	Station Staff wanna be needs help Hi all I leave School VERY VERY soon (thank god) and i want to go get a job in the rail industry, im predicted to get C's all round and when i leave i want to work on the station, so im pleading with you do you know of any Jobs in the West Midlands that involve being on the station, i dont mind what i do on the station (not cleaning though) weather it be Dispatch, Helping coustomers or just walking about making sure its all tickity boo :d I WOULD be willing to travel out of the Mindlands but only as far as Crewe-Derby-Shrewsbury etc.. who ever points out a job i PROMISE you'll get immunity when you visit the stations (so no hassle off other staff ) Thanks in advance Victorialine67 __________________ Videos Loco Photos General Photos Ian Morris C50A Shareholder D400 Fund Member 20 37 50 basher but goes for most things "50044 xe LA"

20th May 2009, 22:12	#6
devon_metro Passenger Join Date: 11 Oct 2005 Location: Paignton Posts: 7,565	Dispatch is safety critical so probably 18yo. Not many jobs on the railways at 16. My advice, get some qualifications ready for when you are 18 leaving you something to fall back on. __________________ South West Railways \| My best photos Review of 2009

21st May 2009, 00:18	#10
16CSVT2700 What am best gun?! TOC Owner Join Date: 4 Sep 2005 Location: Gdansk Posts: 1,869	Safety Critical work i.e Dispatch and most platform staff are 18+ age limit. Better to go to college or study A levels for a higher chance of getting shortlisted. It took me 3 years to get onto the railway since I first applied in 2006. Patience and perseverance is key. __________________ In a world of compromise, Some don't..

20th May 2009, 21:20	#2
Bayum Banned Join Date: 21 Mar 2008 Location: Leeds Posts: 997	I'm pretty sure people shouldn't be hassled on stations anyways... And C's at? GCSE? A Level?? Do you have any disability that may cause harm or put other people in danger, or render yourself helpless and unable to help a customer in event of an accident/emergency ?

20th May 2009, 22:34	#7
ChrisTheRef PTE Challenge Organiser Chief Executive Join Date: 15 Apr 2009 Location: South Liverpool Posts: 947	Ok guys, same question, replace GCSE with A Level, replace Cs with As and Bs rolls eyes and replace West Midlands with Liverpool. Any ideas?

21st May 2009, 06:47	#11
First class Denial ain't just a river Chief Executive Join Date: 9 Aug 2008 Location: Merseyside Posts: 1,037	Honest advice here, and I started on the railway at 15, even though it was just a "school liason officer". First of, qualifications. Not a big requirement. GCSEs are more than adequate, particularly A-C. Seeing a customer service NVQ would always be a good start though. Even if you don't do so well, as long as you make it clear you're willing to work towards qualifications/attend Union Learning courses, that shows real enthusiasm. The problem with the railway is that your unlikely, if at all, going to get a job unless you have had customer facing/problem solving/communication experience- regardless of age or qualification. You're working in a pretty unique environment on a day to day basis so it's essential you know what you're doing- especially in Safety Critical positions. As we have some younger members here on the forum, I'll sort of give you guidance towards age and restrictions, (at least on Merseyrail, generally same sort of level throughout though). At 16: Station Assistant* - (barrier line, getting ramp for wheelchairs, making annoucements, cleaning). You will (MUST) not dispatch trains, work nights or handle cash. Within Merseyrail there is no other position you could fill unless you wanted a low-level desk job, (secutary or similar), in Rail House HQ. At 18: Station Retailer: Sell tickets, clean station, (litterpicks, vomit, urine etc), give a good level of customer service and assist disabled passengers, e.g. with ramp etc... Ticket Inspector: (RPI). Very unlikely to be taken on until mid 20s, but officially it is possible to be taken on at 18. Penalty fares, checking tickets onboard trains, static at stations. Also providing assistance during busy times at main stations. Guard (not Conductor) Merseyrail only have guards, there is no contractual requirement for any revenue duties to be taken out, and from next week when the PF area is extended in Cheshire, no ticket checks etc will take place by guards. You will be expected to keep the train tidy, open/close doors and assist in an emergency. They're the main jobs- you're probably not going to come onto the railway as anything else at first. Notice, however, that cleaning/tidying is a part of all the jobs. Most railway employers now specify that you must live within 30mins of your home station, that meaning the station you would normally be rostered to work. Therefore someone in Liverpool applying for a job in Manchester would be rejected immidiately.

22nd May 2009, 20:14	#13
Mojo Not on the Bicester Link Administrator Join Date: 7 Aug 2005 Location: Bristol Posts: 7,496	CrossCountry have casual and full-time roles at New Street advertised on their website.